Privacy Policy
1. Introduction
Welcome to Local Kids Guide ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of children who use our Service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information and the information of children when you use the Local Kids Guide website, mobile application, and services (collectively, the "Service").
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
We take children's privacy very seriously. Our Service is primarily directed at parents, guardians, and organizations that provide children's activities, not directly at children under 13 years of age.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
2.1 Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, password, and optionally, your phone number and address.
- Profile Information: Information about your children (such as ages, interests, and activity preferences), which helps us customize activity recommendations.
- Transaction Information: When you book activities through our Service, we collect payment information, billing details, and activity selection information.
- Communications: Content of emails, chat messages, or other communications you send through our Service.
- Reviews and Ratings: Content and ratings you provide when reviewing activities or providers.
2.2 Information We Collect Automatically
- Usage Information: Details about how you use our Service, including pages visited, features used, and actions taken.
- Device Information: Information about your device, such as IP address, browser type, operating system, and device identifiers.
- Location Information: With your consent, we may collect precise location data to show you relevant local activities.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information, including confirmations and receipts
- Personalize your experience and deliver content and product offerings relevant to your interests
- Respond to your comments, questions, and requests
- Communicate with you about news, updates, and promotional offers
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, prevent, and address technical issues, fraud, or illegal activity
- Comply with legal obligations
4. How We Share Your Information
We may share your personal information in the following circumstances:
4.1 With Activity Providers
When you book an activity, we share necessary information (such as parent/guardian name, child's name and age, and contact details) with the activity provider to facilitate the booking.
4.2 With Service Providers
We work with third-party service providers who provide website and application development, hosting, maintenance, payment processing, analytics, and other services for us. These service providers may have access to your personal information only to perform these tasks on our behalf.
4.3 For Legal Purposes
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms of Service, protect our rights, privacy, safety, or property, or that of our users or others.
4.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us at support@localkidsguide.com. We will take steps to remove that information from our servers.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request copies of your personal information.
- Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: You have the right to request that we erase your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.
- Objection: You have the right to object to our processing of your personal information.
To exercise any of these rights, please contact us at support@localkidsguide.com. We may need to verify your identity before responding to your request.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.
8. Third-Party Links and Services
Our Service may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our home page.
Your continued use of our Service after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.
10. California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@localkidsguide.com.
California residents may also have additional rights under the California Consumer Privacy Act (CCPA). Please see our CCPA Notice for more information.
11. International Data Transfers
We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Service from outside the United States, please be aware that information collected through the Service may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Your use of our Service or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in the U.S. and other jurisdictions as set forth in this Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Local Kids Guide
Email: support@localkidsguide.com